Sign In to My Health Plan

About Us | Sales Offices | Executives | Newsroom | Community | Careers | Logos

ReturnExecutives List

Sue Tyler

Executive Vice President, Chief Experience Officer

Sue Tyler is Executive Vice President and Chief Experience Officer (CXO) for Medical Mutual. Prior to her appointment as CXO in 2009, Ms. Tyler served as Chief Financial Officer and Treasurer of Medical Mutual and its subsidiaries.

In her new role, Ms. Tyler provides executive leadership to the growing life insurance group of Consumers Life Insurance Company. She is also responsible for corporate strategic planning and expansion.

The assignment of the CXO title comes from Ms. Tyler’s responsibility for a new consolidated operations unit serving the entire Medical Mutual Family of Companies. This new organization includes Claims & Customer Service, Financial Administration, Membership and Benefit Services, as well as third-party administration. Uniting these areas under common leadership creates a unique perspective on the customer experience.

Ms. Tyler joined the Company in February 2002, with extensive experience in insurance. After beginning her career in public accounting with Price Waterhouse, Ms. Tyler entered the insurance industry as a Finance Manager with Progressive Insurance. In nearly 10 years with Progressive, she held a variety of management positions including Division Controller and Auto Product Manager. As Senior Vice President of Marketing for a start-up division of another property and casualty company, she built a large multi-state auto insurance business. She ultimately served as Division President of that business. Her start-up experience also includes her efforts as founder and CEO of an independent insurance services organization.

Ms. Tyler received a bachelor’s degree in Accounting and a master’s degree in Business Administration with a concentration in Finance from Case Western Reserve University. She is also a Certified Public Accountant (inactive).

Ms. Tyler is committed to the greater Cleveland area and is keenly interested in economic development and education. She is Vice Chair of Cleveland Scholarship Programs, a college access program. Ms. Tyler serves as Co-Chair of the Education and Exhibits Committee and is on the Executive Committee of the Board of Directors for The Great Lakes Science Center. She is a member of The City Club Board of Directors, the Chair of the Medical Mutual of Ohio Charitable Foundation, a founding member of In Counsel with Women and a 2004 graduate of Leadership Cleveland.

ReturnExecutives List

MedMutual.com Key Areas

Report Fraud

Fraud detection has saved Medical Mutual members $58 million since 1983. Please report suspected fraud.

Report Fraud

Privacy & Confidentiality

Committed to protecting the information you share with us; past, present, and future.

Privacy & Confidentiality

Legal

Be sure to review the MedMutual.com terms and conditions for our security policies, use of information and more.

Terms & Conditions

Accreditation

Maintaining a high standard of accountability for managed care and industry best practices.

Learn More

Find a Provider

Maximize your cost savings and avoid unexpected charges by finding providers in the Medical Mutual network.

Find a Provider

WebMD

Featured Content

Access exclusive health and wellness information and tools from Medical Mutual and the world's premier online source... WebMD.

Medical Mutual is committed to creating a diverse workforce.

Learn More

This Medical Mutual of Ohio Web site contains links to Web sites operated by third parties who are not under the control of Medical Mutual of Ohio or its affiliates and subsidiaries. Medical Mutual of Ohio disclaims all liability with regard to the information presented on these Web sites as well as your access to such linked Web sites. Medical Mutual of Ohio provides links to other sites as a service to users, and access to any other sites linked to Medical Mutual of Ohio is at your own risk.

© 2009 Medical Mutual of Ohio®