News Releases
Medical Mutual - At a Glance
Founded
1934, the oldest health insurance company in Ohio
Headquarters
2060 E. 9th Street, Cleveland, OH 44115 (216) 687-7000
Statewide Offices
Akron, Cincinnati, Cleveland, Columbus, Dayton, Seven Hills,
Toledo, Youngstown, Information Systems Facility - Beachwood
Board of Trustees
Kent W. Clapp, Paul Beddia, Charles A. Bryan, Samuel H.
Miller, James V. Patton, Dennis J. Roche, Glenna Watson, David
Young
Corporate Officer
Kent W. Clapp, Chairman, President & CEO
Annual Revenues
$2 billion
Customers
3.9 million
Group Customers
31,000
Professional Providers
32,000 participating physicians
Associates
2,425 total
1,223 Cleveland HQ
455 Toledo
747 Other Facilities
Hospital Networks
202 SuperMed
173 HMO Health Ohio
218 Traditional
Customer Service
102,000 claims processed daily with 99.64% accuracy
On average, each claim handled in 5.2 days
92.23% of inquiries resolved on initial contact
Financial Investigations Department
Saved customers $58 million since 1983
Produced more than 600 indictments since 1983
Recovered $5.4 million in 2005
Investigates, on average, 120 cases per year
Newsroom Tools
Media Kit
Medical Mutual information for members of the media.
Media Relations
If you are a journalist with questions about Medical Mutual,
please contact Media Relations.
Media Contacts
Ed Byers
Manager, Media Relations
Phone: 216/687-2685
Fax: 216/687-6164
Contact by E-mail