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MEDICAL MUTUAL STANDARDS OF CASE MANAGEMENT RECEIVE ACCREDITATION

Cleveland – Medical Mutual of Ohio and subsidiary Consumers Life Insurance Company have received Case Management accreditation from URAC, a Washington DC-based healthcare accrediting organization that establishes quality standards for the healthcare industry.

“Medical Mutual has always been dedicated to providing continuous quality improvement to its members,” said Paula Sauer, vice president of Care Management. “This accreditation confirms we offer the highest level of clinical integrity in the area of case management.”

URAC’s verification process occurs in two phases: (1) Desktop Review, where formal program documentation is examined against the standards, and (2) Onsite Review, activities occurring at the organization’s business locations verifying implementation and compliance. Onsite review covers a range of activities such as tours of the case management department as well as interviews with staff, operations management and clinical leadership.

“By applying for and receiving URAC accreditation, Medical Mutual has demonstrated a commitment to quality healthcare,” said Charles Steller, URAC Board Chair. “Quality healthcare is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards.”

“We believe the time spent to reach an agreement will result in a stronger working relationship that will result in new and innovative ways to collaborate and provide value to our community,” Smith added.

Founded in 1934, Medical Mutual of Ohio is the oldest and largest health insurance company based in Ohio. The company serves its customers through high-quality, affordable group and personal health insurance plans, and third-party administrative services to self-insured group customers. Based in Cleveland, Medical Mutual also has offices in Columbus, Cincinnati, Toledo, Akron, Dayton and Youngstown. For more information, visit the company’s award-winning Web site at www.MedMutual.com.