If you’re dealing with a serious illness or injury, you can use personalized advice and assistance to help you cope and work toward improving your overall health and wellness.

Our Case Management Program provides exactly that, giving you access to the right care, at the right time and at the right price. Our dedicated Nurse Case Managers, who are registered nurses, specialize in specific disease states for about 50 different conditions, like cancer, transplants and high-risk neonatal care.

Program Highlights

  • Individualized program that works with your doctor and Medical Mutual Nurse Case Manager to promote safe, cost-effective care
  • Access to educational materials and support specific to your condition
  • No out-of-pocket cost if you’re eligible to participate
  • Voluntary program participation

Philosophy and Ethical Framework

The goal of Medical Mutual’s Case Management Program is to help you achieve wellness, stability and independence by taking an active role in improving your health. We do this using several different resources like advocacy, communication, education, identification of community resources and service facilitation.

Using a variety of principles, interventions and strategies, we work closely with you to determine how we can help improve your health. We do this together with your healthcare team to coordinate care and ensure your receive the highest quality care.

Our Case Management practices were developed using established ethical guidelines and a philosophy based on the recommendation that members like you, particularly those experiencing catastrophic injuries or chronic illnesses, should be evaluated for Case Management services and receive the personalized support you need.