Policies and Procedures for Federal Employees
Get more information about policies and procedures that affect Medical Mutual health plans.
FEHB Group Specific Medical Policies
Gender Affirming Surgery Policy
Bariatric Surgery for Obesity Policy
Privacy Practices
View our website privacy statement.
Member Rights and Responsibilities
Learn more about the rights and responsibilities you have as a Medical Mutual member.
Need Help?
If you have questions or need help, please call FEHBP Employees/Annuitants Customer Care:
Call 1-800-315-3144 (TTY 711 for hearing impaired)
Monday – Thursday: 7:30 a.m. to 7:30 p.m.
Friday: 7:30 a.m. to 6 p.m.
Saturday: 9 a.m. to 1 p.m.
All times are Eastern Standard Time