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Customer Service Hours Extended!

We have extended our Customer Service hours to make it easier for you to reach us. As of July 12, 2010, our new hours are:

  •         Monday – Thursday:  7:30 a.m. – 7:30 p.m. ET
  •         Friday:  7:30 a.m. – 6:00 p.m. ET
  •         Saturday:  9:00 a.m. – 1:00 p.m. ET

To reach our Customer Service department, call the number on your member identification card.
Please note:  Some members may have different Customer Service hours due to their plan type or employer group.

Ohio High Risk Pool Announces Eligibility Requirements
Cleveland – Ohio residents with pre-existing medical conditions planning to apply for the Temporary High Risk Pool established by federal health reform legislation are encouraged to pay special attention to eligibility requirements.

Health insurer works far in advance of federal law to keep dependents covered
Cleveland –– Effective immediately, Medical Mutual of Ohio will continue to provide health benefits for currently enrolled dependents up to age 26 who would have otherwise lost coverage due to their age or loss of student status on or after May 1, 2010.

Medical Mutual President and Chief Executive Rick Chiricosta wants to lose 15 pounds and recently asked his 2,700 employees to join him in a weight-loss challenge. The Plain Dealer

Medical Mutual of Ohio and Intuit Cure the Pain of Paying Medical Bills
Almost 70 percent of Ohioans are concerned about their ability to manage medical bills for themselves and their families. Medical Mutual of Ohio is addressing this statistic head on by becoming the nations's first health plan to offer Quicken Health Expense Tracker with bill pay, making medical bills more understandable and now easier to pay than ever before.

Chaney Adds Chief Marketing Officer Duties at Medical Mutual of Ohio
Chaney’s new duties are a result of the consolidation of the Corporate Communications and Sales & Marketing divisions at Medical Mutual.

Medical Mutual Customers Can Get Vegetables Sent Straight from the Chef's Garden Farm The Plain Dealer
Members: Log in to My Health Plan to view the Chef's Garden Page.

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