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Medical Mutual - At a Glance
Founded
1934, the oldest health insurance company in Ohio
Headquarters
2060 E. 9th Street, Cleveland, OH 44115 216/687-7000
Statewide Offices
Akron, Cincinnati, Cleveland, Columbus, Dayton, Seven Hills, Toledo, Youngstown, Information Systems Facility - Beachwood
Board of Trustees
Kent W. Clapp, Paul Beddia, Charles A. Bryan, Samuel H. Miller, James V. Patton, Dennis J. Roche, Glenna Watson, David Young, Dennis L. Wojtanowski
Corporate Officer
Kent W. Clapp, Chairman, President & CEO
Annual Revenues
$2 billion
Customers
3.9 million
Group Customers
31,000
Professional Providers
32,000 participating physicians
Associates
2,443 total
1,430 Cleveland HQ
441 Toledo
572 Other Facilities
Hospital Networks
202 SuperMed
173 HMO Health Ohio
218 Traditional
Customer Service
108,000 claims processed daily with 99.8% accuracy
94.4% of inquiries resolved on initial contact
Financial Investigations Department
Saved customers $58 million since 1983
Produced more than 600 indictments since 1983
Investigates, on average, 120 cases per year