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Provider Guidelines

The following guidelines are provided for your convenience. Medical Mutual reviews and updates each guideline when new scientific evidence or national standards are published, or at a minimum of every two years. Most guidelines are in PDF format, though a guideline may link to an external site. Please print out any guideline you need using the tabs as indicated. Guidelines vary in size from one to 30 pages. 

To obtain a copy, or if you have any questions about any of the guidelines, please contact the Clinical Quality Improvement Department:

Medical Mutual
Attn: Clinical Quality Improvement Department
2060 East Ninth Street
Cleveland, OH 44115

Phone: 800/586-4523
Fax: 216/687-7787
Online Request Form
 

Guidelines

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Online Provider Services

Electronic Referrals

For PCPs to issue referrals for members enrolled in the SuperMed Select, SuperMed HMO and HMO Health Ohio products.

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Electronic Precertification

Hospitals may submit certification requests for inpatient elective, urgent or emergency admissions for medical, surgical, inpatient rehabilitation, skilled nursing facility, obstetric, or imaging services if they are a registered provider.

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