Welcome, Kent State University Employees!
At Medical Mutual, the health and well-being of our members is our top priority. That’s why we offer high-quality health plans with access to the doctors and hospitals you know and trust. Plus, online tools to help you easily manage your plan, wellness perks and more. We give you peace of mind, so you can enjoy life's best moments.
Kent State's Open Enrollment Period is October 14th – November 1
Search for In-network Providers
Finding an in-network provider near you is simple. Search our SuperMed PPO network now.
Our Tools and Resources
Get the most out of your health plan with our wellness programs, online tools and more. A few of our resources include:
- WW® Program – receive a discounted rate of nearly 50 percent when you participate in a Digital or Digital + Studio program.
- Nurse Line – a registered nurse is available to answer your health questions 24/7 by calling 1-888-912-0636.
- Quit Line® – if you need help giving up your tobacco habit, our program can help. One-on-one coaching, a personalized plan and educational materials are available with no out-of-pocket costs. Learn more by calling 1-866-845-7702.
- Telehealth (Telemedicine) – virtually connect with your provider by computer, tablet or smartphone.
To get started with any of these programs, log in to My Health Plan after receiving your ID card.
Contact Us
As a Kent State University employee and Medical Mutual member, you have access to a dedicated team who will help you better understand your healthcare plan. When you have questions, Medical Mutual can help you find answers.
New to Medical Mutual?
Contact us by calling 1-877-480-3110 or emailing KSUQuestions@MedMutual.com.
Existing Medical Mutual Members
Call the phone number listed on your ID card or email us by logging in to My Health Plan.
Cigna Medical Benefits Abroad (MBA)
Cigna’s Medical Benefits Abroad® (MBA) plan provides coverage for unexpected injuries and illnesses that occur while you’re traveling outside of the United States. Cigna’s dedicated customer service representatives are trained to handle your needs as an international traveler. If you need care while traveling internationally, call 1-800-243-1348 and provide Cigna with your MBA policy number and your employer/group name.
You can find your MBA policy number and group name in the ID Card document below.
Helpful Documents:
- Cigna MBA ID Card
- Medical Benefits Abroad Welcome Kit
- Self-Service Web Portal/Cigna Envoy Registration Guide (contains your user name and password)
- Medical Benefits Abroad (MBA) Benefits at a Glance
- Notice of Privacy Practices
- Online Claim Submission Tool Flyer
- Online Certificate of Coverage Flyer
- Certificate of Coverage
- Global Teleheath Flyer
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Life Insurance Company of NorthAmerica, Evernorth Care Solutions, Inc., Evernorth Behavioral Health Inc., or affiliates and contracted companies. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.