New USPS Delivery Standards May Cause Delivery Delays

Effective Oct. 1, 2021, the United States Postal Service is implementing new service standards that could increase mail delivery timeframes by one to two days. While Medical Mutual will do all we can to ensure the timely delivery of your plan materials, we encourage you to sign up for paperless EOBs and use your My Health Plan account and the MedMutual mobile app to access documents, including your member ID card.