Update on new ID card delivery: Due to current United States Postal Service (USPS) delivery delays, it may take longer than expected to receive your new Medical Mutual member ID card. To access a temporary member ID card, log on to My Health Plan and click on Benefits & Coverage/Account Details/ID Cards. If you have not yet registered for My Health Plan, click here to create your account. You may also access a temporary ID card on the MedMutual mobile app, which can be downloaded by texting “APP” to 74028. 2020 members: You may use your current ID card until the new one arrives. You can access your temporary ID card using the instructions above starting Jan. 1, 2021. For help accessing your temporary ID card, please call Customer Care toll free at 1-800-982-3117 (TTY: 711 for hearing impaired). We are available from 8 a.m. to 8 p.m. seven days a week (except Christmas). Explore Your Medicare Options Medical Mutual offers both Medicare Advantage with Prescription Drug and Medicare Supplement plans. If you're new to Medicare or looking to change plans, we can help you understand your options, compare benefits, get an instant online quote and select a plan that best meets your healthcare needs.
Have a Question? We Can Help! Speak with a Medical Mutual licensed insurance agent or call your insurance agent. Call 1.855.222.6446 (hearing impaired TTY/TDD: 711)