Meet Our Sales Agents

Julia LaFountain

Email: Julia.Lafountain@MedMutual.com

Phone: 1-216-687-2787

As a Regional Sales and Service Specialist with Medical Mutual, Julia LaFountain is a dedicated agent with a passion for serving her community through education, advocacy and support. With a strong belief in integrity and transparency, Julia strives to empower individuals and families to make confident, informed decisions about their healthcare coverage. Whether guiding someone through the complexities of Medicare or helping a young adult secure their first health plan, she brings patience, clarity and compassion to every conversation.

Outside of work, Julia enjoys staying active with outdoor activities and spending quality time with her family. Her approachable nature and commitment to doing what’s right have made her a trusted resource for clients seeking both guidance and genuine care.

Laura Malone

Email: Laura.Malone@MedMutual.com

Phone: 1-216-687-2778

As a Regional Sales and Service Specialist with Medical Mutual, Laura Malone helps individuals and families make confident, informed decisions about their health coverage. Whether they’re exploring on- or off-exchange plans, managing life transitions, or navigating the complexities of Medicare, she simplifies the process and provides guidance tailored to their unique needs. Her goal is to be a trusted partner to both clients and centers of influence ensuring clients get the support they need during key moments in life.

Outside of work, Laura finds immense joy in spending quality time with her husband and family. As a mother of three athletes, her evenings and weekends are often spent at sporting events, either taking in a professional or collegiate game with her son, or watching her girls compete on the softball field. As a former athlete herself, she embraces the challenge of running in races, viewing her biggest competition as herself and finds solace in the pages of a good book.

Laura is excited to bring her passion for serving others to her role at Medical Mutual and is committed to making a positive impact on the lives of the individuals and communities she serves. With her extensive experience, unwavering dedication and genuine compassion, she looks forward to helping clients find the best possible healthcare solutions tailored to their unique needs and circumstances.