Meet Our Sales Agents

Medicare Plan Agents

Romina Alesci – Cleveland

Email: Romina.Alesci@MedMutual.com

Phone: 216-687-7479

With 18 years of experience as a certified Medicare sales agent, Romina Alesci is a passionate advocate for her clients in the Northeast Ohio region. Since 2015, she has built a reputation as a trusted partner, known for her meticulous attention to detail and her commitment to educating clients about their Medicare options.

A proud Cleveland native, Romina thrives at Medical Mutual, where the focus on member satisfaction aligns perfectly with her dedication to serving Medicare beneficiaries. She believes that informed clients make the best decisions, and she takes pride in guiding them through the complexities of their healthcare choices.

Outside of her professional commitments, Romina volunteers with hospice care and serves on two Advisory Committees for the MetroHealth System, demonstrating her commitment to community health and well-being. She is also a devoted pet owner, finding joy in her three Yorkshire Terriers, which bring warmth and happiness to her life.

Julia LaFountain – Columbus, Cincinnati, and Dayton

Email: Julia.Lafountain@medmutual.com

Phone: 216-687-2787

As a Regional Sales and Service Specialist with Medical Mutual, Julia LaFountain is a dedicated agent with a passion for serving her community through education, advocacy, and support. With a strong belief in integrity and transparency, Julia strives to empower individuals and families to make confident, informed decisions about their healthcare coverage. Whether guiding someone through the complexities of Medicare or helping a young adult secure their first health plan, she brings patience, clarity, and compassion to every conversation.

Outside of work, Julia enjoys staying active with outdoor activities and spending quality time with her family. Her approachable nature and commitment to doing what’s right have made her a trusted resource for clients seeking both guidance and genuine care.

Laura Malone –Youngstown

Email: Laura.Malone@medmutual.com

Phone: 216-687-2778

As a Regional Sales and Service Specialist with Medical Mutual, Laura Malone helps individuals and families make confident, informed decisions about their health coverage. Whether they’re exploring on- or off-exchange plans, managing life transitions, or navigating the complexities of Medicare, she simplifies the process and provides guidance tailored to their unique needs. Her goal is to be a trusted partner to both clients and centers of influence ensuring clients get the support they need during key moments in life.

Outside of work, Laura finds immense joy in spending quality time with her husband and family. As a mother of three athletes, her evenings and weekends are often spent at sporting events, either taking in a professional or collegiate game with her son, or watching her girls compete on the softball field. As a former athlete herself, she embraces the challenge of running in races, viewing her biggest competition as herself and finds solace in the pages of a good book.

Laura is excited to bring her passion for serving others to her role at Medical Mutual and is committed to making a positive impact on the lives of the individuals and communities she serves. With her extensive experience, unwavering dedication, and genuine compassion, she looks forward to helping clients find the best possible healthcare solutions tailored to their unique needs and circumstances.  

Tammy Vitaz – Toledo

Email: Tammy.Vitaz@medmutual.com

Phone: 419-473-7861

As a Regional Sales and Service Specialist with Medical Mutual, Tammy is passionate about helping individuals of all ages in understanding and navigating their health insurance options to meet their “individual” needs with complete transparency, integrity, and compassion. Tammy never wants anyone to feel like they are “a bother” and lives by the words of Maya Angelou, "people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Tammy resides with her husband of 32+ years Tom, together they have 4 successful adult children, are blessed with a daughter in love and have 2 granddaughters that are the apple of their eye. In addition to her insurance licenses in Ohio, Indiana & Michigan, Tammy currently holds an Occupational Therapy Assistant License and a Liberal Arts Degree in the state of Ohio. In her spare time, Tammy enjoys being with her family 1st and foremost, cruising, camping, and volunteering.

Loryn Zaffle – Cleveland

Email: Loryn.Zaffle@medmutual.com

Phone: 216-687-7194

As a dedicated, licensed health insurance sales agent, Loryn is passionate about connecting people with the coverage they need—whether they are Medicare beneficiaries or individuals and families exploring Affordable Care Act (ACA) health insurance options. With a strong commitment to empowering others, Loryn uses her expertise to navigate the complexities of both Medicare and ACA plans, ensuring her clients make informed, confident decisions about their healthcare.

A proud Cleveland native, Loryn thrives at Medical Mutual, where the emphasis on “Being the Difference” resonates with her values. She takes pride in being a trusted guide for her members, always striving to provide personalized service and meaningful support.

Outside of her professional life, Loryn enjoys reading, exploring music, and actively participating in her church. Her community involvement not only enriches her life but also deepens her commitment to serving others with compassion and care.