Engagement & Inclusion

At Medical Mutual we know that an engaged and inclusive workforce benefits our company, members and our community. Through paid time off to volunteer, Business Resource Groups, professional development and informal educational experiences, each one of our team members is able to add their voice, share their perspective, and help shape a more dynamic and innovative workforce that can meet the needs of the communities we serve.

At Medical Mutual we ensure that our members are not only provided with accurate and helpful information, but that they are treated with respect and dignity. We achieve this by providing tailored training for our Customer Care team, implementing comprehensive policies that ensure all employees use inclusive language and offering provider educational resources – to support better health outcomes for all.

For over 90 years, Medical Mutual has been a resolute and committed resource for the communities we serve. Our business is here, our customers are here, and our employees live and work here. We partner with community-based organizations to identify and attend to the unique challenges of our communities. We reinvest millions of dollars annually into the community. We also encourage and incentivize our employees to operate in the same spirit by patronizing local businesses, and by supporting local nonprofits through donations and volunteerism.