Welcome, University of Toledo Employees!
We understand making decisions about your health and healthcare is important to you. That is why we are excited to be the University of Toledo's medical insurance provider. We offer a variety of tools and resources to help you best utilize your Medical Mutual healthcare plan. You can view additional benefit information on the University of Toledo Benefits page.
Using in-network providers can help you save money. MedMutual Find a Provider, available on My Health Plan and in the MedMutual mobile app, makes it easy to find doctors, hospitals, specialists and pharmacies. Search for providers by name, location, hospital affiliation and more. Be sure to select the correct network when searching:
- SuperMed® PPO network: Our SuperMed PPO network offers coverage in all 88 Ohio counties and three Kentucky counties (Boone, Campbell and Kenton). It includes almost every Ohio hospital and more than 70,000 providers.
- Cigna PPO® network*: If you or one of your covered dependents live or spend significant time outside the Medical Mutual service area, you can rest easy knowing you’ll also have access to the Cigna PPO network. This makes it easy to get in-network care no matter where you are. It’s a great solution if you have a college student on your plan, or if you frequently travel outside of Ohio.
If you need additional help finding a provider, call Medical Mutual Customer Care at the number on the back of your member ID card.
*Effective Jan. 1, 2023, Medical Mutual will change from our current national network to the Cigna PPO network.
Know Before You Go
The emergency room (ER) isn’t always the best option. Understanding your options before you need care can save you time and money. Our Where to Find Care flyer can help you understand what’s a real emergency and what’s not, so you can make the right decision. Remember, saving the ER for true emergencies will save you time, money, and allow hospital staff to attend to patients with real emergencies. When you visit the ER for non-emergencies, you’ll be responsible for any charges.
24-Hour Nurse Line
Still not sure where to go? Call our 24/7 Nurse Line at 1-888-912-0636. They can discuss your options and help you choose the best place to receive care.
Enjoy peace of mind with around-the-clock guidance and answers to your health questions. Our 24/7 Nurse Line is available at no cost to you. Registered nurses will answer your call right away and help you:
- Make decisions about a health issue, including whether you need to visit a doctor or emergency room.
- Understand medical conditions diagnosed by your doctor and why you should follow your doctor’s care plan.
- Prepare for doctor visits and know what questions to ask.
- Care for minor injuries and illnesses at home.
- Develop healthier lifestyle habits.
Our online tools make it easy to understand what your plan covers, view spending information, get cost estimates and more. You can even access a digital copy of your member ID card.
My Health Plan®
My Health Plan, Medical Mutual’s members-only website, puts you in control of your health and health plan. It’s personal, secure and makes it easy to manage your plan and get the most out of your benefits. Log in to My Health Plan to use the MedMutual Find a Provider tool, view Explanation of Benefit (EOB) statements, and access lots of valuable tools and resources to help you be your healthiest self. Members can register or log in at MedMutual.com/Member.
MedMutual Find a Provider
Our new and enhanced Find a Provider tool makes it easier than ever to find in-network providers near you. Search by name, condition, facility type, distance from home and more. You can also view quality ratings of network doctors and compare costs so you can make the best decision for your health and wallet.
Members can access Find a Provider on My Health Plan and in the MedMutual mobile app. Not a member yet? Visit our public Find a Provider tool to see what providers may be available to you when you become a Medical Mutual member.
MedMutual Mobile App
Use the MedMutual mobile app to manage your health plan right from your smartphone or tablet. Search “MedMutual” in the Apple App Store® or Google Play™.
Left your member ID card at home? Don’t worry. You can email or fax a copy to your provider – right from your smartphone. Log in to the mobile app and choose ID Card from the main menu.
Whether you want to eat better, lose a few pounds, or stop smoking, let us help you take that important step to becoming a healthier you. We also have programs for those living with a chronic condition such as diabetes, asthma or high blood pressure.
WW® (formerly Weight Watchers)
Living a healthier lifestyle can reduce your risk of chronic disease, help you gain energy, and improve your quality of life. We’ve teamed up with WW® to help you get on the right path to better health.
Medical Mutual members save almost 50% when they start or renew their WW membership.
How to Enroll:
Log in to My Health Plan. Click on the Healthy Living tab and choose WW to learn more and enroll.
QuitLine Tobacco Cessation Program
Kick the habit with Medical Mutual’s QuitLine, a free tobacco cessation program that’s designed to help you quit all forms of tobacco.
You'll receive a variety of helpful resources to help you succeed:
- A personalized plan for quitting that’s designed around your goals
- Support and advice including up to five phone sessions with a trained Quit Coach®
- A Quit Guide with helpful tips to help you succeed
- A free supply of nicotine replacement therapy (NRT)
How to Enroll:
Call 1-866-845-7702 between 7 a.m. and 1 a.m. ET, 7 days a week. Or leave a voicemail at any time.
Fitness/Wellness Discounts
Save money on fitness club memberships, hearing aids, exercise equipment, and other products and services to help you live a healthier lifestyle. Log in to My Health Plan and choose Discounts from the Healthy Living tab at the top of the page.
Wellness Portal
Visit our Wellness Portal to learn about programs and tools to help you maintain or improve your health and well-being. Complete our short, online Health Assessment to identify your risks for certain chronic diseases. You’ll also receive tips and information to help you manage and improve your health.
The Wellness Portal also features articles, healthy recipes, fun fitness challenges, and online classes on a variety of health and wellness topics. Log in to My Health Plan and choose Wellness Portal under the Healthy Living tab.
Find Care
Using in-network providers can help you save money. MedMutual Find a Provider, available on My Health Plan and in the MedMutual mobile app, makes it easy to find doctors, hospitals, specialists and pharmacies. Search for providers by name, location, hospital affiliation and more. Be sure to select the correct network when searching:
- SuperMed® PPO network: Our SuperMed PPO network offers coverage in all 88 Ohio counties and three Kentucky counties (Boone, Campbell and Kenton). It includes almost every Ohio hospital and more than 70,000 providers.
- Cigna PPO® network*: If you or one of your covered dependents live or spend significant time outside the Medical Mutual service area, you can rest easy knowing you’ll also have access to the Cigna PPO network. This makes it easy to get in-network care no matter where you are. It’s a great solution if you have a college student on your plan, or if you frequently travel outside of Ohio.
If you need additional help finding a provider, call Medical Mutual Customer Care at the number on the back of your member ID card.
*Effective Jan. 1, 2023, Medical Mutual will change from our current national network to the Cigna PPO network.
Know Before You Go
The emergency room (ER) isn’t always the best option. Understanding your options before you need care can save you time and money. Our Where to Find Care flyer can help you understand what’s a real emergency and what’s not, so you can make the right decision. Remember, saving the ER for true emergencies will save you time, money, and allow hospital staff to attend to patients with real emergencies. When you visit the ER for non-emergencies, you’ll be responsible for any charges.
24-Hour Nurse Line
Still not sure where to go? Call our 24/7 Nurse Line at 1-888-912-0636. They can discuss your options and help you choose the best place to receive care.
Enjoy peace of mind with around-the-clock guidance and answers to your health questions. Our 24/7 Nurse Line is available at no cost to you. Registered nurses will answer your call right away and help you:
- Make decisions about a health issue, including whether you need to visit a doctor or emergency room.
- Understand medical conditions diagnosed by your doctor and why you should follow your doctor’s care plan.
- Prepare for doctor visits and know what questions to ask.
- Care for minor injuries and illnesses at home.
- Develop healthier lifestyle habits.
Online Resources
Our online tools make it easy to understand what your plan covers, view spending information, get cost estimates and more. You can even access a digital copy of your member ID card.
My Health Plan®
My Health Plan, Medical Mutual’s members-only website, puts you in control of your health and health plan. It’s personal, secure and makes it easy to manage your plan and get the most out of your benefits. Log in to My Health Plan to use the MedMutual Find a Provider tool, view Explanation of Benefit (EOB) statements, and access lots of valuable tools and resources to help you be your healthiest self. Members can register or log in at MedMutual.com/Member.
MedMutual Find a Provider
Our new and enhanced Find a Provider tool makes it easier than ever to find in-network providers near you. Search by name, specialty, facility type, distance from home and more.
Members can access Find a Provider on My Health Plan and in the MedMutual mobile app. Not a member yet? Visit MedMutual.com and choose Find a Provider in the upper right corner to see what providers may be available to you when you become a Medical Mutual member.
Cost Comparison Tool
My Care Compare, our cost comparison tool, helps you make healthcare decisions based on factors such as cost, provider rating and location so you can make the best choice for your health and wallet:
- Get cost estimates for different services such as routine lab work, office visits and minor or major surgeries.
- Compare costs at different locations for the same medical procedure.
- View quality ratings of doctors and hospitals.
Watch for our new and improved cost comparison tool coming in early 2023!
MedMutual Mobile App
Use the MedMutual mobile app to manage your health plan right from your smartphone or tablet. Search “MedMutual” in the Apple App Store® or Google Play™.
Left your member ID card at home? Don’t worry. You can email or fax a copy to your provider – right from your smartphone. Log in to the mobile app and choose ID Card from the main menu.
Health & Wellness Programs
Whether you want to eat better, lose a few pounds, or stop smoking, let us help you take that important step to becoming a healthier you. We also have programs for those living with a chronic condition such as diabetes, asthma or high blood pressure.
WW® (formerly Weight Watchers)
Living a healthier lifestyle can reduce your risk of chronic disease, help you gain energy, and improve your quality of life. We’ve teamed up with WW® to help you get on the right path to better health.
Medical Mutual members save almost 50% when they start or renew their WW membership.
How to Enroll:
Log in to My Health Plan. Click on the Healthy Living tab and choose WW to learn more and enroll.
QuitLine Tobacco Cessation Program
Kick the habit with Medical Mutual’s QuitLine, a free tobacco cessation program that’s designed to help you quit all forms of tobacco.
You'll receive a variety of helpful resources to help you succeed:
- A personalized plan for quitting that’s designed around your goals
- Support and advice including up to five phone sessions with a trained Quit Coach®
- A Quit Guide with helpful tips to help you succeed
- A free supply of nicotine replacement therapy (NRT)
How to Enroll:
Call 1-866-845-7702 between 7 a.m. and 1 a.m. ET, 7 days a week. Or leave a voicemail at any time.
Fitness/Wellness Discounts
Save money on fitness club memberships, hearing aids, exercise equipment, and other products and services to help you live a healthier lifestyle. Log in to My Health Plan and choose Discounts from the Healthy Living tab at the top of the page.
Wellness Portal
Visit our Wellness Portal to learn about programs and tools to help you maintain or improve your health and well-being. Complete our short, online Health Assessment to identify your risks for certain chronic diseases. You’ll also receive tips and information to help you manage and improve your health.
The Wellness Portal also features articles, healthy recipes, fun fitness challenges, and online classes on a variety of health and wellness topics. Log in to My Health Plan and choose Wellness Portal under the Healthy Living tab.
SuperMed,® My Health Plan® and My Care Compare® are registered trademarks of Medical Mutual of Ohio. Cigna PPO® is a trademark of Cigna.
© 2022 Apple Inc. All rights reserved. The App Store is a registered trademark of Apple Inc.
© 2022 Google Inc. All rights reserved. Google Play is a trademark of Google Inc.
WW® is a trademark of WW International, Inc.