Medicare Advantage for PSHB Retirees

In recognition of your dedication and hard work as an annuitant, the Postal Service Health Benefits Program has partnered with Medical Mutual to offer you the PSHB Medicare Advantage® PPO plan. 

Senior woman forming a heart with her hands.

Why This Could Be the Right Medicare Option for You 

  • Hospital and medical coverage included
  • Highly rated Ohio-based customer service
  • Nationwide coverage when you visit providers who accept Medicare
  • International coverage for emergencies and urgent care
  • Wellness programs, including SilverSneakers®
     

View additional plan information in the Postal Service Health Benefits Program pre-enrollment kit:

Exceptional Customer Service

Our highly rated Ohio-based Customer Care team is here to answer your questions and quickly connect you to the resources you need. 

Commitment to Ohio Communities

As a trusted health insurer for more than 90 years, Medical Mutual strives to leave a lasting impact on the communities we serve. Since our employees live and work in Ohio, our members are also our neighbors. Through volunteer engagement and charitable giving, we actively support a strong network of nonprofit partners who empower our neighbors to hope, heal and live healthier lives.

Automatic Enrollment is Live! 

Enrollment for 2026 is live! If you have any questions or are ready to enroll, download and fill out the paper application or call Medical Mutual Customer Care at 1-800-801-4823 (TTY 711).

Have Questions?

Contact Us

We are excited for you to join our Medical Mutual member family and are here to help. Speak with a Medicare specialist today by calling 1-800-801-4823 (TTY 711).

Specialists are available to answer your call from 8 a.m. to 8 p.m., seven days a week, from Oct. 1 to March 31 (except Thanksgiving and Christmas), and 8 a.m. to 8 p.m., Monday through Friday, from April 1 to Sept. 30 (except holidays).

View Additional Plan Documents

To request a mailing of the pre-enrollment kit materials listed above, please call Medical Mutual Customer Care toll free at 1-800-801-4823 (TTY 711). 

You can also visit our plan information page and enter group number, A27313, to learn more about your exclusive group retiree Medicare Advantage plan offering. You can access the Evidence of Coverage, drug formulary and more. 

MedMutual Advantage plans are HMO, HMO-POS and PPO plans offered by Medical Mutual of Ohio with a Medicare contract. Enrollment in a MedMutual Advantage plan depends on contract renewal.

Page last updated on 10/16/2025
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