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This Medical Mutual of Ohio and its Family of Companies (collectively, “Medical Mutual”) website may contain links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website. MedMutual Advantage are HMO, HMO-POS and PPO plans offered by Medical Mutual of Ohio with a Medicare contract. Enrollment in a MedMutual Advantage plan depends on contract renewal. Every year, Medicare evaluates plans based on a 5-Star rating system.

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For a licensed sales agent

1-844-583-3072
(TTY 711 for hearing impaired)

For a Customer Care specialist

All times are Eastern Standard Time and exclude major holidays. Our automated telephone system is available 24 hours a day, seven days a week for self-service options. Call TTY 711 for hearing impaired.

Individual and Medicare Supplement Insurance Plans: 1-877-279-3216
Medicare Advantage Plans: 1-800-982-3117
Employer Group Plans: 1-800-382-5729

Monday-Thursday- 7:30 a.m. to 7:30 p.m.
Friday - 7:30 a.m. to 6 p.m
Saturday - 9 a.m. to 1 p.m

Medicare Advantage:

Monday- Friday 8 a.m. to 8 p.m. from April 1st through September 30th

Seven days a week 8 a.m. to 8 p.m. from October 1st through March 31st

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