Conducting business in an ethical and professional manner is critical to maintaining the reputation and success of Medical Mutual and its Family of Companies. It is important that all employees, customers and business partners understand and adhere to our Code of Conduct and other policies.
Use the links below to report any violations or to check the status of a previously reported violation. Remember, you can always report anonymously.
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Report a Fraud Concern
Protecting the premiums of Medical Mutual's policyholders is the company's highest priority. Medical Mutual occupies a seat on the National Healthcare Anti-Fraud Association Board of Governors. Medical Mutual is also a member of numerous anti-fraud task forces, combining efforts with federal, state and local law enforcement agencies.
After you report suspected fraud, The Medical Mutual Financial Investigations Department will begin researching materials such as claims records. At that point, an investigator may request relevant medical documentation from the parties involved. All materials are then analyzed before a final determination is made.
Report a Compliance Concern
Content about compliance concerns here.