Leadership

Steven C. Glass (Steve) is Medical Mutual’s President and Chief Executive Officer and a member of the company’s board of directors.

Mr. Glass, a highly experienced healthcare executive, joined the Cleveland Clinic in 2002 and was named the organization’s Chief Financial Officer in 2005. In that role, he was responsible for the overall financial operations of the Cleveland Clinic and its subsidiaries worldwide. Prior to joining the Cleveland Clinic, Mr. Glass was Vice President of Finance for MedStar Health, a large healthcare delivery system in the Mid-Atlantic region.

Mr. Glass earned a Bachelor of Science degree in Accounting from Towson University in Maryland and is a Certified Public Accountant. He serves on the executive committee of the Greater Cleveland Partnership board of directors. Mr. Glass is also on the board of directors for the Greater Cleveland Sports Commission and is a member of the American Institute of Certified Accountants, Ohio Society of Certified Public Accountants and Healthcare Financial Management Association. Mr. Glass is a past board chair for the Ohio Hospital Association.

Anthea Daniels is Executive Vice President and Chief Legal Officer. Her duties include legal, compliance, financial investigations, and certificates and group contracts.

Ms. Daniels joined Medical Mutual is 2023. She previously served as Chief Legal Officer for Akron Children’s Hospital, where she was responsible for all legal, compliance, risk management and patient-advocate issues for the health system and several of its affiliates. Ms. Daniels also managed all HIPAA compliance issues, initiated quality improvement programs, reviewed all managed care agreements, and participated in managed care committees.

Prior to Akron Children’s, Ms. Daniels was a shareholder at Baker, Donelson, Bearman, Caldwell & Berkowitz. Her legal career began at Calfee, Halter & Griswold, where she was a partner, co-chair of the Healthcare and Life Sciences department, and chair of the Associates Committee.

Ms. Daniels received her Bachelor of Arts degree from Denison University and earned her law degree from Case Western Reserve University School of Law. She is a former adjunct professor at Case Western Reserve University and a past president of the American Health Law Association, where she was the inaugural chair of the Women’s Leadership Council. Her civic engagements include being a member of the Great Lakes Theater board of trustees.

Ms. Daniels lives in Chagrin Falls with her husband, Matt, and their three daughters.

Tom Dewey serves as Executive Vice President and Chief Corporate Operations Officer. He is responsible for the Membership, Claims and Customer Service areas of Medical Mutual. He also has responsibility for the Company’s Project Management Office, Continuous Improvement area, and provides executive leadership to Medical Mutual subsidiaries MedMutual Protect and Employee Services Inc. (ESI EAP).

Mr. Dewey joined Medical Mutual in 2012 as Director, Financial Planning and Analysis. After working in that position for two years, he took on the important role of Vice President, Human Resources.

In 2016, Mr. Dewey was promoted to Senior Vice President, People and Strategy, a role in which he added mergers and acquisitions to his HR responsibilities. He was promoted to Executive Vice President, People & Strategy in 2020. He has directed Medical Mutual’s acquisition of Superior Dental Care, Bravo Wellness, ESI EAP and MedMutual Protect (formerly the Reserve National Insurance Company).

Mr. Dewey is a Certified Public Accountant (inactive) and holds a bachelor’s degree in accounting from The Ohio State University and a Master of Business Administration in healthcare from Baldwin Wallace University. Mr. Dewey is the immediate Past President of the board of the Cleveland Public Library Foundation and currently serves as chairman of the Governance Committee. He also chairs the Finance Committee of College Now Greater Cleveland, serves as vice chairman for the Baldwin Wallace University Healthcare Advisory Committee, and is active with several other charitable organizations. He is a 2021 graduate of Leadership Cleveland and a member of the 50 Club of Cleveland.

Christopher (Chris) Donovan is Medical Mutual’s Executive Vice President, Chief Data and Information Officer. He oversees Medical Mutual’s information management and leads its data and analytics strategy.

In 1992, Mr. Donovan began his 30-year career with the Cleveland Clinic. Most recently, he was Executive Director of Enterprise Analytics, leading the development and implementation of the corporate information management and analytics strategy. He previously served the Clinic as Executive Director of Fiscal Services, among other leadership roles.

Mr. Donovan earned a Bachelor of Science in Business Administration from Miami University and his MBA from Cleveland State University. In 2012, he completed the Health Management Academy GE CFO Fellowship and the Value Measurement for Health Care executive education course at Harvard Business School.

In 2018, Mr. Donovan co-founded Community of Hope, an award-winning agency serving Northeast Ohio youth who are aging out of the foster system. He also is a board member and former board president of the Healthcare Data & Analytics Association. He formerly served as a board member and partner representative of the Center for Analytics and Data Science at Miami University.

Having lived in Cleveland for most of his life, Mr. Donovan roots for the Browns, Cavaliers and Guardians. He is also a soccer fan, cheering on the Chelsea Football Club of England’s Premier League. In addition to hiking, backpacking and camping, Mr. Donovan enjoys brewing his own beer. He has two adult children and lives in Bay Village.

Matt Feret is Executive Vice President, Sales and Customer Relations. He leads the development and execution of Medical Mutual’s sales strategy with the goal of driving revenue growth and expanding the Company’s market share.

Mr. Feret joined Medical Mutual in 2024. He has more than two decades of experience in sales, marketing, account management, operational strategy and process improvement across commercial group, ancillary and government programs. Prior to Medical Mutual, Mr. Feret spent six years with CVS Health/Aetna Inc., first as Chief Sales Officer – Aetna Individual Medicare, then as Chief Operating Officer – Aetna Senior Supplemental Insurance. He previously held leadership positions at Health Care Service Corp., Humana and Elevance Health.

Mr. Feret earned a Bachelor of Arts in History from Virginia Tech and a Master of Health Administration from Washington University in St. Louis.

Tony Helton is Medical Mutual’s Executive Vice President and Chief Financial Officer. He is responsible for all financial operations and provider relations.

Prior to joining Medical Mutual, Mr. Helton spent 18 years at the Cleveland Clinic, most recently serving as the Interim Chief Financial Officer. He previously served as Executive Director of Revenue Cycle and Continuous Improvement within Finance. He also was Administrator for the Division of Finance and managed the Clinic’s debt portfolio. He joined the Clinic in 2004 as the Administrator of Pain Management.

Prior to Cleveland Clinic, Mr. Helton served as a Controller and Chief Financial Officer in the manufacturing and service industries.

He earned a bachelor’s degree in accounting and a master’s degree in business administration from John Carroll University.

Mr. Helton serves on the board of the Community of Hope.

He enjoys spending time with his four children and grandson. He resides in Highland Heights and is a big fan of Cleveland sports teams.

Andrea Hogben is Medical Mutual’s Executive Vice President, Chief Marketing, Corporate Affairs and People Officer.

Ms. Hogben oversees the company’s marketing and communications initiatives, as well as media relations, social responsibility, government relations, and diversity and inclusion. She also is responsible for Human Resources, including the hiring, compensation, benefits and leadership development for more than 3,000 employees. In addition, Ms. Hogben leads Medical Mutual’s Medicare Advantage line of business and Specialty Products companies, which include Superior Dental Care and the MedMutual Life Insurance Company.

In 2016, she joined Medical Mutual after a 22-year career at The Plain Dealer. Ms. Hogben’s tenure at The Plain Dealer culminated with her serving as President of the Northeast Ohio Media Group, now Advance Ohio, which included responsibility for The Plain Dealer, Sun News and cleveland.com.

Ms. Hogben serves on the boards of United Way of Greater Cleveland, Cuyahoga Community College Foundation, where she serves on the executive committee, and the Rock and Roll Hall of Fame, where she is co-chair of the Committee of Trustees. She is Vice Chair of the Playhouse Square board of directors and a member of its executive committee. She also serves as President of the Medical Mutual of Ohio Charitable Foundation. Ms. Hogben was co-chair of the Marketing and Content Committee for the Republican National Convention Host Committee and is a former board member of Greater Cleveland Partnership.

Ms. Hogben earned a bachelor’s degree in both business and communications and an MBA from Baldwin Wallace University. She is a 2012 graduate of Leadership Cleveland.

Nick Kompare is Medical Mutual’s Executive Vice President, Corporate Strategy and Chief Product Officer. In that role, he leads development of Medical Mutual’s overall strategy and is responsible for product development, corporate development and stakeholder experience.

Mr. Kompare spent 22 years with Excellus BlueCross BlueShield, a 1.5 million-member health plan serving upstate New York. He most recently served as Senior Vice President, Corporate Strategy and Chief Marketing Officer. In that role, he was responsible for corporate and business strategy, integrated marketing and brand strategy, corporate communications, digital strategy and operations, customer experience, competitive intelligence and market research. Mr. Kompare previously held the position of Chief Risk Officer, linking it to strategy, and had oversight of product development and management across all lines of business.

In 1993, Mr. Kompare began his career in healthcare in Baltimore in strategic planning and competitive intelligence roles with MedStar Health System. He later worked for CareFirst BlueCross BlueShield.

A native of western New York, Mr. Kompare earned a Bachelor of Science in Business from Geneseo State University and a Master of Business Administration from the University of Buffalo.

He serves on the University of Buffalo School of Management’s Health Care Leadership Advisory Panel and Geneseo’s School of Business Advisory Committee. While at Excellus, Mr. Kompare was an Excellus board delegate to the Blue Venture Fund, a $1 billion venture fund collaborative across Blue plans, leading strategic investment decisions for Excellus.

Mr. Kompare and his wife, Bonnie, have four adult children. He and his family enjoy the outdoors and are avid fans of the Buffalo Bills.

Ray Mueller is Executive Vice President and Senior Advisor to the CEO. In this position, he plays a pivotal role in the execution of many Company initiatives and brings unique expertise from his experience with Medical Mutual and the insurance industry.

Mr. Mueller most recently served as Chief Financial Officer, a position he accepted in August 2012. Previously, he served as the company’s Senior Vice President of Finance and Corporate Controller.

He joined Medical Mutual in 1986 as a Senior Financial Analyst in the Western Division based in Toledo. In 1990, he became an Accounting Supervisor for Medical Life Insurance Company, then a wholly owned subsidiary of Medical Mutual. In 1992, he became the Manager of External Financial Reporting and subsequently assumed additional responsibilities for renewal underwriting in 1997.

Mr. Mueller left Medical Life in 1998 for an opportunity as Assistant Vice President and Controller of Victoria Financial Corporation, an insurance holding company specializing in non-standard auto insurance. In 2003, he returned to Medical Mutual as Director of Finance. In this role, he was responsible for mergers and acquisitions, as well as several operational accounting functions.

In 2006, when Medical Mutual prepared to return to the life insurance business through Consumers Life (now MedMutual Life), Mr. Mueller accepted the position of Director, Life Operations. He was a key member of the leadership team that developed the infrastructure to reenter the life insurance business in 2008.

Mr. Mueller earned a bachelor’s degree in finance and an MBA from the University of Toledo. He became a Certified Public Accountant in 1991. A member of both the American Institute of CPAs and the Ohio Society of CPAs, Mr. Mueller earned an FLMI (Fellow, Life Management Institute) designation.

He serves as a board member of the Great Lakes Science Center and the Downtown Cleveland Alliance. Mr. Mueller is a former board member of the American Heart Association’s Great Rivers affiliate and was Chairman of the Heart Association’s 2014 Cleveland Heart Walk. In 2014, he was honored by Crain’s Cleveland Business as Greater Cleveland’s Chief Financial Officer of the Year.

Mr. Mueller lives in Avon, Ohio, with his wife, Bev. The couple share two grown children and two grandchildren.

Dr. Manish Oza is Executive Vice President and Chief Medical Officer. He is responsible for the strategy and execution of Medical Mutual’s medical management and pharmacy operations.

Dr. Oza joined Medical Mutual in 2024. He most recently served as Lead Physician Executive for Clinical Strategy and Business Development for Payer, PBMs and Providers at Amazon. Among his achievements were designing new Medicare and commercial offerings in partnership with multiple payers, leveraging Alexa and other wearable technology for real-time disease management, and moving payers and providers to value-based contracting.

Prior to Amazon, Dr. Oza spent 14 years with Anthem, where he launched market-leading solutions such as Concierge Cancer Care, Virtual Second Opinion and LGBTQ+ advocacy. He also developed Medicare and Medicaid product solutions and oversaw Anthem’s emergency room utilization efforts.

Dr. Oza earned a Bachelor of Arts in Biology from Boston University. He then attended the Boston University School of Medicine and completed his emergency medicine residency at Thomas Jefferson University Hospital in Philadelphia. He holds a Master of Medical Management degree with a concentration in Healthcare Informatics, Healthcare Quality and Patient Safety from Carnegie Mellon University.

Dr. Oza is a Lean Six Sigma Green Belt and an Amazon Web Services certified cloud practitioner. He is a member of the American College of Emergency Physicians.

As a sports enthusiast and Boston native, Dr. Oza is a fan of the Celtics, Patriots and Bruins.