Kathy Golovan is Medical Mutual’s Executive Vice President and Chief Health Officer.
Her duties focus on ensuring our customers receive quality healthcare. That includes oversight of Provider Engagement and Pharmacy Operations. She is also responsible for Medicare and ACA risk adjustment programs, which gather and report data to the government in order to obtain appropriate reimbursement based on the risk profile of the Company’s members.
Ms. Golovan joined Medical Mutual as a Tax Coordinator in 1998 from Ernst & Young where she was a Tax Consulting Manager. The following year, she moved from Finance to Legal. Ms. Golovan was appointed Corporate Counsel in 2000 and Director of Legal Affairs and Senior Corporate Counsel in 2003. She has acted as the Company’s Deputy Privacy Officer and has provided legal support for many of the Company’s business areas.
In 2010, Ms. Golovan was named Vice President and General Auditor. In March of 2012, she was appointed interim Chief Information Officer (CIO) and accepted the full-time role in September of that year. In September 2013, she added to her role by assuming responsibility for Health Management Services and Pharmacy. She was named Chief Health Officer in January 2016 and relinquished her role as CIO in May 2016 after a successor to that role was identified.
Ms. Golovan earned her bachelor’s degree in psychology and economics from the College of Wooster and is a member of Phi Beta Kappa. She earned a juris doctorate from Case Western Reserve University and is a licensed attorney and a certified internal auditor.
In 2005, Ms. Golovan graduated from Cleveland Bridge Builders and was named to Crain’s Forty under 40. Diversity Magazine highlighted her as a Woman Worth Watching by in 2012. She is a 2013 graduate of Leadership Cleveland. In 2015, Ms. Golovan was named a Crain’s CIO of the Year and received the Ohio Diversity Council’s Most Powerful and Influential Woman Award. In 2016, she was a Smart Business 50 award winner.
Ms. Golovan has held board positions at New Life Community, Old Stone Foundation and Flying Horse Farms. Currently, she is a member of the Visiting Committee of the Frances Payne Bolton School of Nursing CWRU, Ernst & Young’s Alumni Council and a board member of Business Volunteers Unlimited (Vice Chair) and In Counsel. She has served as a board member for Westfield Bank and was the Chair of its audit committee and sat on the of the board of Westfield Insurance Company.