Kathy Golovan

Kathy Golovan is chief health officer and executive vice president for Medical Mutual of Ohio.

Her duties focus on ensuring our customers receive quality health care. That includes oversight of Provider Engagement, Health Management Services and Pharmacy Operations. She’s also responsible for the Medicare and ACA Stars programs, which focus on quality, as well as the Risk Adjustment Programs, which gather and report data to the government regarding the Company’s ACA and Medicare business.

Ms. Golovan joined Medical Mutual as a tax coordinator in 1998 from Ernst & Young, where she was a tax consulting manager. During 1999, she moved from Finance to Legal. She was appointed corporate counsel in 2000 and director of Legal Affairs and senior corporate counsel in 2003.  She has acted as the Company’s deputy privacy officer and has provided legal support for many of the Company’s business areas.

In 2010, she was named vice president and general auditor. In March of 2012, she was named interim CIO and accepted the full-time role in September of 2012. In September 2013, she added to her role by assuming responsibility for Health Management Services and Pharmacy. She was named chief health officer in January 2016 and relinquished her role as CIO in May of 2016 after a successor to that role was identified. 

Ms. Golovan received her bachelor’s degree in Psychology and Economics from the College of Wooster and is a member of Phi Beta Kappa. She earned her juris doctorate from Case Western Reserve University. She is a licensed attorney and a certified internal auditor.

She is a 2013 graduate of Leadership Cleveland and Cleveland Bridge Builders in 2005. She was named to Crain’s 40 under 40 in 2005 and a Woman Worth Watching by Diversity Magazine in 2012. In 2015, Ms. Golovan was named a Crain’s CIO of the Year and received the Ohio Diversity Council’s Most Powerful and Influential Woman Award. In 2016 she was named a Smart Business 50 award winner.

She has held board positions at New Life Community and the Old Stone Foundation. Currently, she is a member of the Visiting Committee of the Frances Payne Bolton School of Nursing CWRU, Ernst & Young’s Alumni Council and a board member of Business Volunteers Unlimited.  She also serves as a board member for Westfield Bank and is the chair of their audit committee.