August 06, 2012

From Crain’s Cleveland

CLEVELAND – For the second year, Crain's Cleveland Business is honoring with its Archer Awards the work of Northeast Ohio's HR experts.

In all, 18 finalists were selected, with judges taking into consideration a variety of qualities, including leadership, best practices, achievements and community involvement.

FROM THE NOMINATION: Patty Hartmann, who has been a human resources professional for 25 years, believes in developing staff at all levels of Medical Mutual of Ohio's 2,600-employee organization.

From current and new employees to current and emerging leaders, Ms. Hartmann's efforts have been critical to ensuring the right talents are in place to meet the company's future business challenges.

“With the advent of health care reform, the need to retain current knowledge and talent is critical as is the need to ensure the development of new skills and behaviors that are necessary to compete in new markets,” the nomination said. “Accordingly, Patty understands the need to help the company manage large-scale change and ensure employee engagement throughout the changing times.”

As part of her efforts, Ms. Hartmann designed mandatory training for the company's leaders to help them understand the impact of a respectful workplace on employee engagement. This was followed with open training for all employees to help them understand how a respectful culture leads to a positive work environment and company success.

Ms. Hartmann has introduced programs at all levels to ensure every employee has the tools needed to succeed. Some of Ms. Hartmann's other efforts include developing a process for succession planning in order to ensure the ongoing development of leadership skills within the company.

Additionally, she spearheaded the development of a new program to identify and develop entry-level talent for critical business needs within the company.

Beyond Medical Mutual, Ms. Hartmann is involved with the Westlake schools' PTA program and the St. Clarence Catholic Church in North Olmsted. This year, she also received the YWCA Women of Excellence Award.