Nurse Line

1-888-912-0636

The Nurse Line is a free service offered through Medical Mutual. This 24/7 resource provides immediate consultation with highly trained and experienced registered nurses who can:

• Advise you personally, no matter the size of the concern
• Provide easy-to-understand explanations about medical tests and results
• Talk you through self-care for treating minor medical conditions at home
• Help determine if you need to visit your doctor, an urgent care clinic or the emergency room
• Use nationally accredited guidelines to assess symptoms
• Connect you with your primary care provider (PCP), specialist or in-network emergency room if necessary
• Schedule next-day appointments with your PCP if needed
• Stay on the line until you feel you understand next steps

Things to Do Before Calling Nurse Line:

• Make a list of existing medical conditions and current prescription medications.
• Have your Medical Mutual member ID card or the mobile app available.