Medical Mutual SmartChoice

Costs for MRI’s, CT and PET scans can vary greatly depending on where the test is performed. At Medical Mutual, we are committed to helping you manage and control your health care costs while still visiting high quality facilities. That’s why Medical Mutual now offers the SmartChoice program for our members to use.

What is the SmartChoice program?

Medical Mutual’s SmartChoice program helps you find low-cost, conveniently located, network facilities for your approved radiology scans. While the decision over where to have your services performed is always yours, Medical Mutual wants to provide you with cost-effective options to put you in control of your healthcare.

How does SmartChoice work?

  • Your provider submits a request to Medical Mutual for radiology services such as an MRI, CT or PET scan.
  • A SmartChoice representative researches if there are other facilities in your network that provide the same services at a lower cost.
  • If an in-network facility is available at a lower cost, a representative will reach out to you and provide an overview of the lower-cost options in your area.
  • You pick the facility that best meets your imaging needs, and a SmartChoice representative will help to schedule your new appointment, and cancel your old appointment.

Why Should I Participate in SmartChoice?

The Medical Mutual SmartChoice program gives you:

  • Personalized attention from a highly trained SmartChoice Representative about your care options.
  • Information about high quality, low cost, network facilities that are available to perform the approved tests that your doctor ordered.
  • Help with scheduling appointments for your services at convenient locations near your home or workplace.
  • Information about your approved tests such as the authorization number, facility location and contact information.