Case Management Program

When your employees face dealing with a serious illness or injury, they can use personalized advice and assistance to help them cope and work toward improving their overall health and wellness. With our Case Management Program, we provide exactly what they need. Our program gives your employees access to the right care, at the right time and at the right price. Our dedicated case managers are registered nurses who specialize in many conditions, including cancer, transplants, high-risk neonatal care and more.

Program Highlights

  • Individualized program that works with an employee’s doctor and Medical Mutual Nurse Case Manager to promote safe, cost-effective care
  • Access to educational materials and support specific to an employee’s condition
  • No out-of-pocket cost for eligible employees to participate
  • Voluntary program participation

Philosophy and Ethical Framework

The goal of Medical Mutual’s Case Management Program is to help your employees achieve wellness, stability and independence by taking an active role in improving their health. We do this using several different resources like advocacy, communication, education, identification of community resources and service facilitation.

Using a variety of principles, interventions and strategies, we work closely with participating employees to determine how we can help improve their health. We do this together with the employee’s healthcare team to coordinate care and ensure the employee receives the highest quality care.

Our Case Management practices were developed using established ethical guidelines and a philosophy based on the recommendation that your employees, particularly those experiencing catastrophic injuries or chronic illnesses, should be evaluated for Case Management services and receive the personalized support they need.