Policies and Procedures for Federal Employees

Get more information about policies and procedures that affect Medical Mutual health plans.

Privacy Practices

View our website privacy statement.

Member Rights and Responsibilities

Learn more about the rights and responsibilities you have as a Medical Mutual member.

Need Help?

If you have questions or need help, please call FEHBP Employees/Annuitants Customer Care:

Call 1-800-315-3144 (TTY 711 for hearing impaired)

Monday – Thursday: 7:30 a.m. to 7:30 p.m.
Friday: 7:30 a.m. to 6 p.m.
Saturday: 9 a.m. to 1 p.m.

All times are Eastern Standard Time