Welcome Back, Members!
My Health Plan
My Health Plan is your personal, secure and convenient member website. My Health Plan puts you in control by helping you get the most out of your health and health plan. Once you receive your ID card from Medical Mutual, get started and register for My Health Plan.
Forms
View our frequently used forms to help manage your health plan and flexible spending account.
FAQs
Get answers to commonly asked questions about your health plan, like how to locate a network provider, file a complaint and much more.
Manage Your Plan
Make changes to your policy by logging in to My Health Plan and selecting “Change Policy.” From February 1 through October 31st a valid qualifying life event is required for most changes.
Your Health Information and Third-Party Apps
Learn more about keeping your health data secure.
2025 Tax Form 1095-B
Our members may download their 2025 Tax Form 1095-B from My Health Plan after February 20, 2026. To request a paper copy, please contact Customer Care at the number on the front of your member ID card or at the bottom of this page, email your request to CustomerService@medmutual.com, or submit a written request to P.O. Box 94917, Cleveland, OH 44101-4719.
See if you qualify for financial assistance.
You may qualify to receive a subsidy, which is a tax credit that lowers your monthly premium. Check to see if you're eligible for these savings!