Debit Card Substantiation Process
The Internal Revenue Service (IRS) requires us to verify your Medical Mutual FSA and/or HRA debit card is only used for eligible expenses. This verification process is known as debit card substantiation and is used to review or collect proof required for eligible expense transactions.
How We Substantiate Transactions
There are two ways we substantiate your debit card transactions. Find out what you need to know about substantiation.
Frequently Asked Questions (FAQs)
Learn more about substantiation and what you can do to prevent your debit card from being suspended.
Need to Submit Documentation or Repayment?
Did you get a letter or email requesting more information? Check out helpful information about how to submit your information.