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November 22, 2020 | Tags: Medicare

As you’re comparing Medicare Advantage plans based on their benefits, you may also want information on how they are evaluated. Medicare Star Ratings, which are determined by the Centers for Medicare & Medicaid Services (CMS), allow you to compare Medicare Advantage plans and Medicare Part D prescription drug plans based on many factors, including customer service, member satisfaction and quality of care.

What are Medicare Star Ratings?

Every year, CMS evaluates Medicare Advantage plans based on a 5-star rating system. These ratings measure the quality of services people enrolled in Medicare Advantage receive from their plans.

A plan’s rating takes into account a variety of sources:

  • Satisfaction surveys from members enrolled in the plan
  • Information from the plan itself – for example, how many members have disenrolled since the prior year
  • Reports from healthcare providers – for instance, how many members have received important health screenings and appropriate care

These details are combined to come up with the plan’s overall rating, which can range from 1 to 5 stars. A rating of 5 stars is considered “excellent.”

Medical Mutual’s commitment to customer care has been reflected in our Medicare Star Ratings. For 2021, we have the highest-rated PPO plan in Ohio, receiving 4.5 out of 5 stars. Our HMO plan earned 4 out of 5 stars.

Find out more about Medical Mutual’s 2021 Star Ratings.

How to Find Star Ratings for Medicare Plans

Because Medicare Star Ratings can change every year, it’s important to be aware of a plan’s current rating. Medicare Advantage plans are required to post updated ratings on their websites once they are released each fall.

You can compare plans, including Star Ratings, through the Medicare Plan Finder on Medicare.gov.

For more on comparing plans, visit Medicare.gov, check the Medical Mutual website, or like our Facebook page to see the latest updates in this series.

MedMutual Advantage are HMO and PPO plans offered by Medical Mutual of Ohio with a Medicare contract. Enrollment in a MedMutual Advantage plan depends on contract renewal.

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