Corporate Mission

Medical Mutual is committed to improving the lives of Ohioans by offering high-quality healthcare coverage.

Corporate Values

Integrity: We act with the utmost sincerity and in the best interest of our groups and members.

Honesty: We act in an honest and transparent manner in all transactions.

Respect: We show respect to our fellow employees and to our members at all times.

Commitment: We are committed to the communities where we live and work. Our action should demonstrate this commitment.

Excellence: We deliver excellence by acting in a way that produces the best possible outcome for our groups, members and communities.

Strength: We do all that we can to ensure the Company's financial strength continues. 

Service Philosophy and Values

Service Philosophy

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan.

Service Values

  • Respectful
  • Accurate
  • Responsive
  • Accountable
  • Simple