Medical Mutual has partnered with HealthSpan to offer their members healthcare options beginning January 1, 2017. As you transition from HealthSpan coverage to Medical Mutual, rest assured that we are committed to making this a smooth transition for you. To help you better understand your options, we’ve compiled the information and links below based on your plan type.
Medical Mutual will assume the Medicare coverage for many of HealthSpan’s members after December 31, 2016. For detailed information about your 2017 Medical Mutual Medicare Advantage plan premiums and benefits, refer to the 2017 Annual Notice of Change and Evidence of Coverage that you recently received in the mail.
You can also use the links below to learn more about Medical Mutual's Medicare Advantage HMO plan networks, coverage and other important information:
Find a Provider
Find a Pharmacy
Find a Drug
Policies, procedures and resources for our 2017 plans
Annual Notice of Change
Overview of all available 2017 Medicare Advantage plans
If you have any questions about your current 2016 coverage or 2017 coverage, please call the Medical Mutual Customer Service Center at 1-800-338-5915 (TTY 711).
Medical Mutual Call Center Hours: Seven days a week, 8 a.m. to 8 p.m.
Individual and Family Plans
Medical Mutual will offer most HealthSpan members comparable replacement coverage. HealthSpan members in some counties may not be eligible for Medical Mutual coverage in 2017. If you have questions about the transition please call your insurance agent or Medical Mutual at (800) 315-3145.
Federal Employee Members
Medical Mutual will underwrite and administer the HealthSpan Integrated Care plan as part of the Federal Employees Health Benefits Program (FEHB) in 2017. If you keep your current HealthSpan FEHB High or Standard Option, your plan will be administered by Medical Mutual next year.
If you have any questions about your 2017 medical coverage, please call our Medical Mutual Customer Care Center at 800-315-3144.
Learn more in our Federal Employees section.