Medicare: How to Enroll

Online

Use our simple online applications to apply for Medicare, which also let you compare plan options side-by-side so you can find the right plan for you. You can also print a copy of your completed application for your records.

Enroll in a Plan 

Medicare beneficiaries may also enroll in a Medical Mutual Medicare Advantage plan through the Centers for Medicare & Medicaid Services (CMS) Medicare Online Enrollment Center at http://www.medicare.gov.

Phone

Call our team of licensed agents who can help you enroll over the phone.

Call: 1-800-543-3241
(TTY 711 for hearing impaired)

Mail

Northeast Ohio Counties

Ashland, Carroll, Columbiana, Cuyahoga, Geauga, Holmes, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit, Trumbull, Tuscarawas and Wayne

• MedMutual Advantage Classic HMO, MedMutual Advantage Secure HMO-POS, MedMutual Advantage Choice HMO, MedMutual Advantage Plus HMO, MedMutual Advantage Select PPO, MedMutual Advantage Preferred PPO, MedMutual Advantage Premium PPO
• MedMutual Advantage Signature HMO-POS
• MedMutual Advantage Access PPO

Select Ohio Counties

Adams, Auglaize, Champaign, Clinton, Coshocton, Crawford, Darke, Fayette, Gallia, Hardin, Harrison, Highland, Huron, Jackson, Knox, Logan, Mercer, Monroe, Noble, Paulding, Pike, Preble, Putnam, Richland, Ross, Scioto, Shelby, Van Wert, Vinton, Washington and Williams

• MedMutual Advantage Classic HMO, MedMutual Advantage Choice HMO, MedMutual Advantage Plus HMO, MedMutual Advantage Select PPO, MedMutual Advantage Preferred PPO, MedMutual Advantage Premium PPO

Toledo Metro, Southwest and Central Ohio

Brown, Butler, Clark, Clermont, Delaware, Fairfield, Franklin, Fulton, Greene, Hamilton, Hancock, Hocking, Licking, Lucas, Madison, Marion, Miami, Montgomery, Morrow, Muskingum, Perry, Pickaway, Seneca, Union, Warren, Wood and Wyandot

• MedMutual Advantage Classic HMO, MedMutual Advantage Secure HMO-POS, MedMutual Advantage Choice HMO, MedMutual Advantage Plus HMO, MedMutual Advantage Select PPO, MedMutual Advantage Preferred PPO, MedMutual Advantage Premium PPO
• MedMutual Advantage Signature HMO-POS
• MedMutual Advantage Access PPO

Select Northern, Northwest and Eastern Ohio Counties

Allen, Defiance, Erie, Guernsey, Henry, Ottawa, Sandusky

• MedMutual Advantage Classic HMO, MedMutual Advantage Secure HMO-POS, MedMutual Advantage Choice HMO, MedMutual Advantage Plus HMO, MedMutual Advantage Select PPO, MedMutual Advantage Preferred PPO, MedMutual Advantage Premium PPO
• MedMutual Advantage Signature HMO-POS
• MedMutual Advantage Access PPO

Southeast Ohio Counties

Morgan, Muskingham

• MedMutual Advantage Classic HMO, MedMutual Advantage Secure HMO-POS, MedMutual Advantage Choice HMO, MedMutual Advantage Plus HMO, MedMutual Advantage Select PPO, MedMutual Advantage Preferred PPO, MedMutual Advantage Premium PPO
• MedMutual Advantage Signature HMO-POS
• MedMutual Advantage Access PPO

When you've completed your application, return it by mail to:

Medical Mutual
P.O. Box 94563
Cleveland, OH 44101

Or you may fax your application to:
1-800-542-2583

Once we receive your enrollment information, you will get a confirmation letter in the mail.

Please note: We do not offer a mailing option for our Medicare Supplement Insurance plans. Please enroll in a Medicare Supplement insurance plan online or by phone.

After You Enroll

Once Medical Mutual starts processing your enrollment form, here is what you can expect based on the plan you selected.

Medicare Advantage Plans with Prescription Drug (MAPD)

We will review your information and confirm with the Centers for Medicare & Medicaid Services (CMS) that you qualify for Medicare.

If everything is in order, we will send you a letter within 10 days to confirm you are a member. Call us at 1-800-982-3117 (TTY 711 for hearing impaired) if you do not receive your letter before your coverage is scheduled to begin.

Shortly after this, we will send you the following:

• Member ID card
• Welcome Kit
• Mail-order prescription form
• Instructions for requesting directories or a formulary

Medicare Supplement Insurance Plans

After we process and issue your policy, we will send your ID card and enrollment materials to you. You should receive these within 10 business days of your application’s approval. Your ID card is similar to other insurance cards you may have had – you will need to bring it with you to use any of the plan’s benefits.