Every year, the Centers for Medicare & Medicaid Services rates health and prescription drug plans on several categories, including customer service, member satisfaction and quality of care. From here, the program assigns stars based on a 5-star rating system. You can use these ratings to compare Medical Mutual’s plan performance to other plans. Star Ratings are calculated each year, and therefore, may change from one year to the next.
Our Medicare HMO health plan received 4 out of 5 stars and our Medicare PPO health plan received 4.5 out of 5 stars, one of the highest in the state.