Providers

You provide care to your patients. We provide care to our providers.

COVID-19 Update for Our Providers: We have received many questions from Providers regarding our policies and coverage. To assist, Medical Mutual has prepared FAQs.

View FAQs

Electronic Tools & Resources

Medical Mutual offers various electronic tools and resources to enhance our Provider relationship and communicate more effectively. Providers should continue to our Provider website, to easily access online information regarding:

Joining our Network
Updating Current Records and Adding Providers
Care Management
Clinical Quality
Credentialing
Forms and Manuals
Publications
Medical Policies
Prior Approval Requirements
Rx Management

ReviewLink
Corporate Reimbursement Policies
Medical Mutual Code of Conduct
FDR Resource Guide
Provider Action Request (PAR)

Provider ePortal

From the Provider website, providers can enroll in the secure Provider ePortal which features:

Claims Status
Electronic Funds Transfer (EFT)
Electronic Remittance Advice (eRA) Statements
Fee Schedule Lookup
Eligibility and Benefits
Provider Record Updates

Contact Us

Visit our Contact Us page to reach provider contracting offices, service representatives, our Provider Inquiry Unit, and other departments for additional assistance.