Healthcare Providers
You provide care to your patients. We provide care to our providers.
Availity Login
Log in to the Availity Portal and select Medical Mutual to access:
- Eligibility and Benefits
- Claims Status
- Electronic Remittance Advice (eRA) Statements
- Fee Schedule Lookup
- Provider Record Updates
- Provider Action Request (appeal form)
Not registered with Availity? Register now.
Prior Approval Resources
- CPT/HCPCS Code List for Commercial and Medicare Advantage Prior Approval
- Medical drug, PT/OT/ST/chiropractic treatment, transplant, outpatient radiology and radiation/oncology services:
- Corporate Medical Policies
Cigna Provider Information
Visit our Cigna Provider Information page for important information on:
- Eligibility and Benefits Verification
- Cigna Claims Submission
- Prior Approvals
- Co-branded Member ID Cards
Inpatient Admittance Forms
These forms are for non-contracting providers or providers outside of Ohio (including Aetna).
- Inpatient Medical Fax Form – Used when Medical Mutual members are admitted to an inpatient facility
- Inpatient Behavioral Health Fax Form – Used when Medical Mutual members are admitted to an inpatient facility for behavioral health
Medical Mutual Member Identification Cards
View sample images and important provider information about our Medical Mutual member identification (ID) cards.
Contact Us
Learn more about how to reach provider contracting offices, service representatives, our Provider Inquiry Unit and other departments for additional assistance.