You provide care to your patients. We provide care to our providers.

COVID-19 Update for Our Providers: We have received many questions from Providers regarding our policies, coverage, and the COVID-19 vaccines. To assist, Medical Mutual has prepared FAQs.

Availity Login

Log in to the Availity Portal to access:

  • Claims Status
  • Electronic Remittance Advice (eRA) Statements
  • Fee Schedule Lookup
  • Eligibility and Benefits
  • Provider Record Updates
  • Provider Action Request (appeal form)

Not registered with Availity? Click here to register.

Are You A Provider Outside of Ohio?

Learn more about how to use our ID cards in other states.

Contact Us

Visit our Contact Us page to reach provider contracting offices, service representatives, our Provider Inquiry Unit, and other departments for additional assistance.