Providers

Electronic Tools & Resources

Medical Mutual offers various electronic tools and resources to enhance our Provider relationship and communicate more effectively. Providers should continue to our Provider website, to easily access online information regarding:

• Joining our Network
• Updating Current Records and Adding Providers
• Care Management
• Clinical Quality
• Credentialing
• Forms and Manuals
• Publications
• Medical Policies
• Prior Approval Requirements
• Rx Management
• ReviewLink
• Corporate Reimbursement Policies
• Medical Mutual Code of Conduct
• FDR Resource Guide
• Provider Action Request (PAR)

Provider ePortal

From the Provider website, providers can enroll in the secure Provider ePortal which features:

• Claims Status
• Electronic Funds Transfer (EFT)
• Electronic Remittance Advice (eRA) Statements
• Fee Schedule Lookup
• Eligibility and Benefits
• Provider Record Updates

Contact Us

Visit our Contact Us page to reach provider contracting offices, service representatives, our Provider Inquiry Unit, and other departments for additional assistance.