News and Information
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Provider Medical Record Retention Requirements by Plan Type (opens a new window)
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June 2025 Mutual News Provider Newsletter (opens a new window)
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New Voluntary Prior Authorization Process Available for Hospital to Submit for Post-Acute (PAC) Level of Care (opens a new window)
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New Voluntary Process Available for Post-Acute (PAC) Level of Care Transfers (opens a new window)
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Effective June 1, 2025, Medical Mutual Provider Line Hours Changing (opens a new window)
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Medical Mutual No Longer Using RCV and CQV Apps in Availity (opens a new window)
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Effective Sept. 1, 2025, Medical Mutual is Moving to All Electronic Medical Claims Processing (opens a new window)
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March 2025 Mutual News Provider Newsletter (opens a new window)
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Notice of Amendment to Contract-Provider Electronic Communications Notification (opens a new window)
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Guidelines for Coding a Wellness Visit and Sick Visit Occurring on the Same Day (opens a new window)