Department Contacts
Eligibility, Benefits & Claims Inquiries Provider Inquiry Unit or VoiceConnectTM for Providers
(24-hour Voice Response System)
1-800-362-1279
Customer Care Hours
- Monday – Thursday: 7:30 AM - 7:30 PM ET
- Friday: 7:30 AM – 6:00 PM ET
- Saturday: 9:00 AM – 1:00 PM ET
Contracting Offices
- MZ: 01-5B-3850
- 2060 East Ninth Street
- Cleveland, OH 44115-1355
- 1-800-625-2583 Toll-Free
- 1-216-687-7994 Fax
Not sure which Provider Contracting office to call?
See which regional office (opens a new window) supports your county.