Availity Login

Log in to the Availity Portal and select Medical Mutual to access:

• Eligibility and Benefits
• Claims Status
• Electronic Remittance Advice (eRA) Statements
• Fee Schedule Lookup
• Provider Record Updates
• Provider Action Request (appeal form)

Not registered with Availity? Click here to register.

Prior Approvals

View the appropriate prior approval list based on the member's plan.

• Individual and Family Plans (Commercial Plans)
• Medicare Advantage Plans

You can also view our Corporate Medical Policies, which are guidelines for determining prior approvals.

Inpatient Admittance Forms

These forms are for non-contracting providers or providers outside of Ohio (including Aetna).

• Inpatient Medical Fax Form – Used when Medical Mutual members are admitted to an inpatient facility
• Inpatient Behavioral Health Fax Form – Used when Medical Mutual members are admitted to an inpatient facility for behavioral health