You provide care to your patients. We provide care to our providers.

Availity Login

Log in to the Availity Portal and select Medical Mutual to access:

  • Eligibility and Benefits
  • Claims Status
  • Electronic Remittance Advice (eRA) Statements
  • Fee Schedule Lookup
  • Provider Record Updates
  • Provider Action Request (appeal form)

Not registered with Availity? Click here to register.

Prior Approvals

View the appropriate prior approval list based on the member's plan.

You can also view our Corporate Medical Policies, which are guidelines for determining prior approvals.

Inpatient Admittance Forms

These forms are for non-contracting providers or providers outside of Ohio (including Aetna).

COVID-19 Update for Our Providers

We have received many questions from Providers regarding our policies, coverage, and the COVID-19 vaccines. To assist, Medical Mutual has prepared FAQs.

Medical Mutual Member Identification Cards

View sample images and important provider information about our Medical Mutual member identification (ID) cards.

Contact Us

Visit our Contact Us page to reach provider contracting offices, service representatives, our Provider Inquiry Unit, and other departments for additional assistance.