Healthcare Providers

You provide care to your patients. We provide care to our providers.

Woman meeting with doctor. Banner that says Medicare's highest rating 2023 5 out of 5 stars

Availity Login

Log in to the Availity Portal and select Medical Mutual to access:

  • Eligibility and Benefits
  • Claims Status
  • Electronic Remittance Advice (eRA) Statements
  • Fee Schedule Lookup
  • Provider Record Updates
  • Provider Action Request (appeal form)

Not registered with Availity? Register now.

Prior Approval Resources

Cigna Provider Information

Visit our Cigna Provider Information page for important information on:

  • Eligibility and Benefits Verification
  • Cigna Claims Submission
  • Prior Approvals
  • Co-branded Member ID Cards

Inpatient Admittance Forms

These forms are for non-contracting providers or providers outside of Ohio (including Cigna).

Medical Mutual Member Identification Cards

View sample images and important provider information about our Medical Mutual member identification (ID) cards.

Contact Us

Learn more about how to reach provider contracting offices, service representatives, our Provider Inquiry Unit and other departments for additional assistance.