Service and value set Medical Mutual and its Family of Companies apart. A trusted insurer for 80 years, we are the oldest and largest health insurance company headquartered in the state of Ohio. As a mutual company, we operate for the benefit of our members without needing to meet the demands of stockholders or Wall Street analysts. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.

Our Values

Learn more about the core values Medical Mutual focuses on when running our business.

Member Rights & Responsibilities

Explore your rights and responsibilities as a Medical Mutual member to be sure you’re participating in your own healthcare.

Compliance Connection

We strive to do business in an ethical and professional manner. Use Compliance Connection to report violations or check the status of a previously reported issue.

Accreditation & Awards

Learn how Medical Mutual is committed to quality by viewing our healthcare industry-leading accreditations and awards within healthcare industry.

Quality Improvement Program

Learn about our Quality Improvement Program, designed to support our mission of financing and managing quality healthcare benefits.


Meet and learn about our experienced leadership team, including detailed biographies.