Know Before You Go
Medical situations can be overwhelming and may require a quick decision on where to go for care. The ER isn’t always the best option. What actions you take and where you should go can depend on the symptoms you are experiencing. Reduce your stress by learning about your options before you go. It could save you time and money.
What are Your Symptoms?
Find where to get care based on the symptoms you are experiencing. View our symptom reference chart.
Urgent-cies
Sudden or unexpected non-life-threatening health conditions that require immediate attention but can be treated with self-care, with a primary care provider, or at an urgent care center.
Emergencies
Sudden health conditions that can permanently impair or endanger your life, which require immediate medical attention from an emergency room or by dialing 911.
Nurse Line
Medical Mutual offers this free call-in service for 24/7 access to registered nurses trained to answer your specific health-related questions. If you aren’t clear on where to go for care, call the Nurse Line toll free at 1-888-912-0636 (TTY: 711 for hearing impaired).